Case study · E-commerce redesign

Central Milling

Translating a heritage brand into modern commerce

I assembled a small design and development team and led an e-commerce redesign grounded in field research, product discovery, and the character of a historic milling brand.

E-commerceField researchInformation architectureCreative direction
Central Milling ecommerce redesign
ResearchOne-week field study
ScopeIA · UX · visual design · development leadership
01 / Challenge

Making the complex understandable.

Central Milling needed a clearer online store that could support a growing product catalog without losing the tactile, trusted character of its brand.

02 / What I led

Direction with hands-on depth.

I formed the team, conducted a week-long field study, shaped the information architecture, and guided the work from sitemap and low-fidelity wireframes through high-fidelity commerce design.

03 / The system

Designed to work beyond one screen.

A reorganized catalog, clearer paths to product detail and purchase, and a visual system that balanced modern usability with the company’s agricultural heritage.

04 / Outcomes

Evidence that the work moved things forward.

  • A scalable e-commerce information architecture
  • Clearer product discovery and add-to-cart flow
  • A digital expression grounded in the brand’s heritage
05 / Selected artifacts

From thinking
to shipped work.

Process, systems, and final executions from the original case study.

Central Milling sitemap
01Restructuring the product experience
Central Milling wireframe
02Low-fidelity commerce planning
Central Milling homepage
03The redesigned homepage
Central Milling add-to-cart flow
04A clearer path to purchase
Central Milling product overview
05A scalable product overview
Next case studyKaiser Permanente